Frequently asked questions
Faqs
We have all the answers to the most frequently asked questions
Questions about our services
We specialize in exporting and importing a variety of food products such as vegetables, fruits, drinks, meat and fish.
We work with a variety of countries to meet our clients’ needs, including European, Asian, African and American countries.
We offer multiple shipping and delivery options depending on customer needs, including sea, air and ground shipping.
Yes, we are keen to provide products that meet international quality standards and we hold accredited certificates to ensure the quality of the products.
We accept various payment methods, including bank transfer, cash and credit cards.
Logistical questions
Yes, we provide product storage and distribution services flexibly according to customer needs.
You can contact us directly or fill out the request form on our website.
Delivery time depends on the destination location and shipping method, but we always strive to provide fast and efficient delivery.
Yes, we have a specialized consulting team that can help you select the right products according to your needs.
We follow a flexible and fair return policy, in case you are not satisfied with the products.
Shipping and Export Department
You can request shipment of our products by contacting our sales team via phone or email. You can also fill out the application form on our website if available.
Please contact our export team for detailed guidance on the steps needed to export your products with us. We will provide you with comprehensive support to ensure that your export process is successful.
Yes, we provide international shipping services to various destinations around the world.
The expected time to receive the shipment varies depending on the destination and the shipping method chosen. The shipping team will provide you with a specific lead time estimate based on the data for your order
Yes, we provide customs clearance services to ensure that the importation process of your products is smooth and timely. You can rely on us to carry out all necessary procedures for clearing goods.
Details about the products
We offer a variety of agricultural products including grains, legumes, fresh fruits and vegetables
We offer a range of certified organic products, and you can obtain more information about this from our sales team.
We have a wide range of sweets and biscuits, including fresh cakes and biscuits and traditional handmade sweets
We offer a wide range of fruits and vegetables including oranges, apples, potatoes, tomatoes, carrots and many more
We provide special packaging for fruits and vegetables to maintain their quality during shipment, and we use the latest technologies to preserve freshness.